fLAWLESS dESIGN eXPERIENCE

A refined, full-service interior design experience for clients who value clarity, craftsmanship, and beautifully considered homes.

Welcome

Flawless Interiors is a husband-and-wife interior design studio with over 18 years of experience creating timeless, highly personalized homes. Based in British Columbia, our work reflects a West Coast sensibility — layered, intentional, and grounded in livability.

Our design experience is purposefully structured to guide you with confidence, eliminate overwhelm, and create a seamless journey from our first conversation through to final installation.

Professional Expertise

Value professional expertise, thoughtful planning, and a clear process

A person in a blue suit is flipping through fabric sample book on a wooden table.

Appreciate Custom

Appreciate custom, exclusive, and made-to-order furnishings and finishes

Woman with long blonde hair, wearing a floral blouse and jeans, arranging or adjusting a candle on a white display shelf with decorative items and framed photo.

We may not be the best fit if you:

  • Are looking for one-off selections or quick fixes

  • Hoping to self-source furnishings or manage trades independently

  • Are uncomfortable with custom lead times or investment based decisions

Clear Path Forward

Are comfortable with a phased design approach that prioritizes long-term results

A man in a blue suit adjusting a framed photograph on a gallery wall inside a home, with other framed pictures behind him.

Trust

Trust their design team and enjoy a collaborative, guided experience

A woman adjusting beige window blinds in a bright room with large windows.

This clarity allows us to deliver our best work — and ensures an enjoyable, aligned experience for everyone involved.

Our Philosophy

Our services are ideal for clients who:

We believe great design begins with understanding how you live.

Every Flawless Interiors project is purposefully planned, thoughtfully layered, and designed to stand the test of time. By combining creativity with structure, we create homes that feel elevated, personal, and effortless to live in.

Is this the right fit?

Phase 1

Discovery & Direction

This foundational phase sets the tone for the entire project and ensures we are aligned before moving into design.

Includes:

Discovery - complimentary

After completing our inquiry form, we schedule a complimentary Zoom call to discuss your project, our services, and whether the Flawless Design Experience is the right fit.

Initial Consultation - $895.00+tax

Our design team meets with you in your home to conduct a lifestyle and needs assessment, define project scope, and align on timeline and investment expectations.

Please note: Our business hours are Monday–Friday, 9:00am–4:00pm. All meetings, presentations, and project communication occur during these hours.

A collection of neutral-colored interior design materials including a beige marble tile, a small textured white tile, a light gray paint sample, and a white cabinet door with a brass handle. There is a green leafy branch, a fabric sample with green and beige fern pattern, and a wooden surface in the background.
A wooden table with scattered small wooden spoons, a small black cutting board, a bottle of Taylor Fladgate port wine, a white notepad, a small white box, and some green mint leaves.

Phase 2

Concept Design

We translate your vision into a cohesive design direction.

Includes:

Project Kick-Off & Site Measure

At the start of Phase 2, we schedule a project kick-off meeting. This meeting takes place in your home and coincides with the site measure and project photography.

During this meeting, we:

  • Confirm final scope, priorities, and goals

  • Review timelines, communication protocols, and next steps

  • Complete detailed site measurements

  • Capture before photos for design documentation

This step ensures the design phase begins with accurate information and clear alignment.

Floor Plans & Concept Elevations

Scaled drawings are used to review layouts, improve functionality, and address any known challenges within the space.

Conceptual 3D Rendering

To further support the design direction, we create one conceptual 3D rendering of a key space within the project. This rendering is intended to communicate the overall feel, scale, and design intent of the space, helping you visualize how the proposed elements come together before moving into detailed selections.

Overall Aesthetic Direction

Through inspiration imagery, project references, and style alignment, we establish the visual language for your home — setting the foundation for all future decisions.

This phase provides a clear roadmap for the project. Fees are project-specific and typically begin at $5,000 + tax.

Person working on architectural plans with ruler, pencil, and tape measure on wooden table.

Phase 3

detailed design & Custom Furnishings

The majority of design development occurs in this phase, preparing everything for final presentation and approval.

Includes:

Refined Design Drawings

Detailed plans and elevations outlining all design work, including millwork, cabinetry, electrical layouts, ceiling details, and furniture plans.

Finish, Fixture & Material Selections

All architectural finishes, lighting, plumbing fixtures, colour palettes, and millwork details are thoughtfully selected and specified.

During this phase, we may suggest curated visits to select supplier showrooms if we feel they will add value or are essential to confirming the best possible design decisions. These visits help ensure materials, finishes, and details are chosen with complete confidence.

As these visits are tailored and situational, they are not included in the original design quote and would be billed as an additional service.

Exclusive & Custom Furnishings

Trade-only and bespoke furnishings, window coverings, rugs, and décor are selected and tailored specifically to your home. We intentionally source beyond retail to ensure your space feels elevated, timeless, and entirely your own.

Design fees for this phase are typically approximately three times the Concept Design fees.

Two people examining paint color samples, cabinet door samples, and fabric swatches on a coffee table in a home interior design setting.

Phase 4

Design presentation & approvals

You are guided through a comprehensive and organized presentation of every design element.

Includes:

  • A near-final drawing set

  • Physical finish samples and digital fixture imagery

  • Furniture designs, layouts, and fabric selections

  • Furniture and décor pricing

One round of revisions is included. Additional revisions are always possible and billed as needed.

Once approvals are complete, this design package is used to finalize project pricing and budgeting.

A man with gray hair and a side shave, wearing a blue sweater and dress shirt, opening a curtain in a living room with cream walls, green curtains, and decorative vases.

Phase 5

procurement & project coordination

With approvals in place, we manage execution details to ensure design intent is carried through seamlessly.

Includes:

  • Ordering, tracking, and storage of furnishings and décor

  • Coordination of trades related to decorating (wallpaper, window coverings, art installation)

  • Delivery scheduling and installation planning

Custom and exclusive pieces often involve extended lead times, which are carefully planned for and managed throughout this phase.

Fees are typically one-third of the Detailed Design Phase.

A person hanging a framed picture of a town on a wall decorated with other framed photographs.

Phase 6

Furniture installation & final Styling

This final phase brings everything together for the reveal.

Includes:

  • Our delivery, placement, and installation of all furnishings

  • Styling and finishing details sourced specifically for your home

  • Final walkthrough and reveal

  • Project Photography (when applicable)

We make every effort to coordinate installation in a single, impactful moment whenever possible. Timing varies depending on project scale.

The Result

A cohesive, fully realized home — thoughtfully designed, beautifully executed, and ready to be lived in and enjoyed for years to come.

Contact
Two men in business suits adjusting a large wall mirror in a decorated room with patterned tile flooring, a chandelier, and a side table with a lamp.
A woman with blonde hair wearing a white lace top and dark jeans is smiling while placing a bowl with pink flowers onto a wooden table. The table has several books stacked on it, along with two ceramic bowls, one turquoise and one white.

communication & Availability

Clear and thoughtful communication is essential to a smooth and successful design experience. Throughout our work together, all project-related communication will take place via email, scheduled phone calls, or scheduled video meetings.

Text messaging is reserved for family and emergencies and is not used for project communication.

The Flawless Design Experience is intentionally structured to include dedicated meetings and touchpoints within each phase. Any meetings, phone calls, video calls, or email correspondence requested outside of the outlined design experience will be billed monthly at our standard hourly rate of $195 + applicable taxes.

This approach ensures focused, efficient communication while allowing each client the time and attention their project deserves.